Utilizing Twitter for Conversations and Information Photo by tj.blackwell

Utilizing Twitter for Conversations and Information

by Derek Jensen · 38 comments

Twit­ter is a tool that is becom­ing more and more widely used by blog­gers, jour­nal­ists, busi­nesses, and the gen­eral pub­lic. It’s free to use, easy to get started, sim­ple, but still highly under­es­ti­mated and used. Let’s look at how we can use the best of Twit­ter for hav­ing con­ver­sa­tions and gath­er­ing infor­ma­tion all in real time.

Twit­ter is an exper­i­men­tal tool. It’s your exper­i­men­tal tool

Why is Twit­ter so under­es­ti­mated and used? Why do I even say this? Let’s look at the dif­fer­ent groups of peo­ple that use it that I pre­vi­ously men­tioned. We blog­gers mainly have used it to con­nect and social­ize with other blog­gers and make peo­ple aware of our own con­tent. Link love! Jour­nal­ists or news agen­cies sim­ply pub­lish their feed. Lots of link love! Busi­nesses are slowly uti­liz­ing it to talk to their cus­tomers and com­pe­ti­tion. Finally, the gen­eral pub­lic is gath­er­ing infor­ma­tion from the top Twit­ter accounts, news agen­cies, and just hav­ing con­ver­sa­tions with their other friends that actu­ally have Twit­ter.

After look­ing at the most dom­i­nate forms of using Twit­ter we can agree that it’s mostly used for spread­ing links, gath­er­ing links, con­nect­ing with peo­ple, and social­iz­ing with peo­ple by very many approaches.

Who are you?

who are youIn order to use a tool that has the poten­tial to help out peo­ple in so many ways, we have to know who we actu­ally are.

Sim­ply put, “who are you?”

But know­ing that this is far from sim­ple, what do you feel defines you? I ask, because this ques­tion can also be “what is your pas­sion”, and in order to use some­thing like Twit­ter should estab­lish this first.

For instance, if you are into know­ing the lat­est news and stay­ing updated you will use the best of Twit­ter than if you were some­one who gets their infor­ma­tion by talk­ing with peo­ple and hold­ing con­ver­sa­tions. Or for that mat­ter you could be both. You just have to know who you are.

Twit­ter is used both for con­ver­sa­tions and infor­ma­tion and I’ll be look­ing at the same four fea­tures of Twit­ter to help both out.

Con­ver­sa­tions

Con­ver­sa­tions are that social con­nec­tion we have and can hold with one another. We all know that social media has increased this oppor­tu­nity and fre­quency. Twit­ter is cer­tainly a tool to take advan­tage and uti­lize for your ben­e­fit all while conversing.

Lists

Twitter ListsYou’ve heard of hav­ing groups. Well lists are just like groups and allow you to have con­ver­sa­tions with peo­ple related to a cer­tain topic, inter­est, or belief, etc. Many times when you have many fol­low­ers or peo­ple you want to fol­low you for­get who all would talk about what/who. Lists help you out with this poten­tial dilemma. Oh, and if you wish to make a list pri­vate, mean­ing a group just for your use like the “con­nect” list I have (shown to the right) for peo­ple I want to con­nect with more.
It’s up to you.

Reply­ing

Casual talk is on the rise. Just start a reply. It’s sim­ple as that

Reply­ing is when we decide to talk back, respond, or offer addi­tional input to what­ever they have tweeted out.
Say you see some­one dis­cussing or talk­ing about a cer­tain thing that inter­ests you, you have the oppor­tu­nity to respond to them at any­time with extreme ease. Think of it has a geeky (but the next) way of email­ing or con­tact­ing some­one and just to have a very casual talk.

Casual talk has a new mean­ing and new home, called Twit­ter. All you have to do is reply to them and all of your fol­low­ers can see you actu­ally con­vers­ing with peo­ple. Trans­parency is at an all time high.

Search

So many are unaware of how to start con­ver­sa­tions with peo­ple using Twit­ter if they don’t really know who is all on that would be of inter­est to them.

Easy solu­tion. Use search.twitter.com and search for a key­word that would be of inter­est to you to start a casual con­ver­sa­tion with that per­son related to that key­word happy tweet. This is again how peo­ple can find you too (keep that in mind). You just never know when some­one on Twit­ter might talk with you.

Third-Party Clients

Third-Party clients are things that allow you to use the basic func­tions of Twit­ter, but add more ease and func­tion. Some exam­ples are Tweet­deck, Hoot­suite, Tweetie, and Briz­zly.

All of the ways to use Twit­ter for con­ver­sa­tions I have already stated can all be more ease of use to you and strive for more con­ver­sa­tions with peo­ple on Twit­ter through these third-party clients.

Con­ver­sa­tions are for starters, but we can get more. Actual ben­e­fi­cial information.

Infor­ma­tion

All of the above fea­tures I went though (all four) you can use to help you obtain use­ful and ben­e­fi­cial infor­ma­tion for your­self, your fol­low­ers, and even your blog com­mu­nity.

Let’s go through them quickly:

  • Lists: Use lists to cat­e­go­rize the type of infor­ma­tion you are in need or want of. i.e. Social Media, Blog­ging Tips, World News, Gad­gets, etc.
  • Reply­ing: Respond to peo­ple related to each of the lists you have made to gain more infor­ma­tion or ask any ques­tions you may have about what they have pub­lished, reported, wrote, or com­mented on.
  • Search: Look­ing for some­thing. Think of this as a real-time Google Search, but keep the search entry short.
  • Third-Party Clients:Gain and retain the most infor­ma­tion at your fin­ger tips. Here is where you have to dig into each spe­cific client to see which one bet­ter suits your needs.

I’ve looked at four fea­tures of Twit­ter for con­ver­sa­tions that also help with gath­er­ing infor­ma­tion, but rec­og­nize how you can begin to start using Twit­ter in dif­fer­ent ways.

Yes, there is so many ways to use Twit­ter. You just have to find the best ways that fit your way of con­nect­ing, hold­ing con­ver­sa­tions, or find­ing infor­ma­tion. Remem­ber Twit­ter is your exper­i­men­tal tool .
The video from Chris Bro­gan (to the right) even has more ways to use the best of Twitter.

I’m sure that you all have your one twit­ter tip. Well, how are you using Twit­ter to ben­e­fit you the best?

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Article by Derek Jensen

Derek is a 21-year-old student that is full of ideas and can't help it. He uses this great ability to help others truly stand out from the crowd. You will also find him spreading ideas worth advertising to the world. Connect with him on Facebook and Twitter.

  • Summary

    Twitter is an experimental tool. It's your experimental tool.

    The most dominate forms of using Twitter are spreading links, gathering links, connecting with people, and socializing with people by very many approaches.

    But how are you benefiting from using Twitter for you and/or your blog community? I've looked at four ways, what are your ways?

  • Key Points

    • You have to define who you are and what you are looking for in order to effectivly use Twitter.
    • Lists, replying, search, and third party clients are just four ways to help benefit the power of Twitter.
    • Twitter is used by many different people, it's free, and anything can happen. We just have to utilize it to fit our needs/wants.
    • The ability to have conversations and gain information is all present

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Choosyinfo July 20, 2010 at 2:36 am

The problem with so many people don’t realize the power of twitter is because of deep rooted practice and thought process which makes people try to game the system.

Twitter is tagged as “get into the conversation” not “get traffic to your blog”.

If you keep your blog and personality aside and sincerely try to start or carry forward a conversation you will soon realize the power of twitter.

BTW thanks for the “50 power twitter tips video”. – nice share.
Choosyinfo´s last blog ..How Nofollow Social Sites give you Dofollow backlinks

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Tech Genius July 20, 2010 at 1:23 pm

You are so right. Just trying to follow as many people as you can and hoping that they will follow you back will get you nowhere. Even if this way gets you some followers they will not actually follow your tweets. You just have to get in a conversation with people and make relationship :)
Tech Genius´s last blog ..iPad iOS4 upgrade fee tipped EULA would seem to recommend otherwise

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Derek Jensen July 20, 2010 at 11:36 pm

Not a problem for the video. You a correct that we need to use Twitter more for conversation and just hope for traffic. Not the other way around.

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Nabeel | Create Your First Website July 20, 2010 at 2:43 am

Great info on Twitter Derek!

As someone who does not use Twitter much, this was really helpful.

I think Twitter is still underused by many people, as spreading these kind of info will help increase Twitter’s use.

Kindest,
Nabeel

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Derek Jensen July 20, 2010 at 11:37 pm

I’m glad I could be of help to you! Twitter is underused and also not used on a personal level meaning people feel they have to use Twitter the right way.

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Alex @ SQL Training July 20, 2010 at 7:23 am

Great post Derek.
This post can certainly help people to understand Twitter more properly and to become more interactive in it. Actually Twitter was meant to be a form of communication when it first was introduced but with time Twitter got completely changed to a marketing tools. It is still great that we still have a good amount of people who actually converse with others.

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Derek Jensen July 20, 2010 at 11:39 pm

Thanks Alex! We surely do need to make conversations our way of marketing.

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Dean Saliba July 20, 2010 at 7:35 am

I am a big fan of Twitter, I’m not making a lot of money from it at the moment but I am sure getting my fair share of free traffic from it.
Dean Saliba´s last blog ..Recycling Old Content

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Derek Jensen July 20, 2010 at 11:40 pm

Dean,

I just hope your using it in a way that benefits you in the long run.

Best,
Derek

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Ryan Biddulph July 20, 2010 at 7:51 am

Hi Derek,

Thanks for sharing your twitter insight.

The power of twitter is in conversation. Engagement is where relationship-building starts and no matter what business you are in, it’s about relationships.

I gained over 13,000 followers by making the RT and @reply functions my best friends. The idea is to connect with people, not to pitch them. Without showing interest in your followers your links will never get clicked.

Ryan Biddulph
Ryan Biddulph´s last blog ..Do You Carry Reminders Of Your Goal

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Derek Jensen July 20, 2010 at 11:41 pm

Ryan,

You’ve got it! You and I should help out many other bloggers in trying to understand this issue. Additionally, we need to just be ourselves because these ‘conversations’ tend to be somewhat robotic.

Best,
Derek

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Adventures in Children's Publishing July 20, 2010 at 9:01 am

Derek, thanks for the informative article! The possibilities with Twitter are endless. It’s something that as a writer has opened up connections in ways I never imagined.

Marissa
Adventures in Children’s Publishing´s last blog ..Conference Round-Up- Leaps of Imagination- Fact- Fiction- &amp Fantasy

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Derek Jensen July 20, 2010 at 11:43 pm

Marissa,

You’re welcome and I’m curious to know if you have used Twitter to help condense your thoughts for writing.

Best,
Derek

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Jack @ internet parental controls July 20, 2010 at 9:14 am

Great post Derek. I’ve been tasked with promoting my companies new product. My boss is reluctant to approve a company blog due to the time required to make it effective. All of my past experience with SEO and driving traffic have involved blogging and generating social buzz. Do you have any ideas on how to use Twitter and FaceBook, etc. to promote a product that just has a smalll static website? I don’t have a steady steam of new content to promote.

Thanks. Jack.

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Derek Jensen July 20, 2010 at 11:47 pm

You’re welcome Jack!

I hope your boss will begin to recognize how much business he could gain from starting a blog that will basically run itself in a couple years.

For using Twitter I would use Search.Twitter.com and look for keywords to your product and then begin having conversations with those people. No pitching! Here you will take a chance to see if they will check out your product on their own.

For using Facebook there are many fan/community pages that might be similar to your product. Start connecting with those people that are apart of those pages. Remember it’s all about the conversations not pitching.

Good luck!

Best,
Derek

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Richard Scott July 20, 2010 at 10:14 am

Excellent post. I think you have some really good points here Derek. I use Twitter to gain ideas as well. It’s cool to see what people are talking about and it can spark your creative juices. I do think LISTS is the way to go. Otherwise you’ll never be able to keep track of your favorite people or conversations. If only Twitter wasn’t so slow. haha

Plus, I wish you didn’t have to use Hootsuite or any of the others to manage multiple accounts. Gets to be a pain logging in and out all the time. I just feel even more distance using those programs. Plus, I find they are great for scheduling tweets, but that’s about all.

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Derek Jensen July 20, 2010 at 11:49 pm

Thanks Richard!

(still need to get to your other message) But, I feel that we need to use the lists feature more as I stated in this post. I feel that if it wasn’t for these Twitter clients many companies would actually twitter for conversations and not for marketing purposes. There’s the other negative.

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Robert @ Techinfo-4u.com July 20, 2010 at 11:17 am

Twitter is a great resource for me all right, I get fair amounts of traffic from twitter for my posts when they’re first published,. however, I don’t feel that the people following me on twitter really are that interested in becoming part of the site. More just reading a quick post and then leaving.

I need to somehow get more loyal followers……..any ideas?
Robert @ Techinfo-4u.com´s last blog ..How To See A Sites FeedCount Even If It’s Not Displayed

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Derek Jensen July 20, 2010 at 11:50 pm

Robert,

You may get more followers by putting in more time and effort and start communicating with people, holding conversations, and showing who you really are and why they should visit your site. No pitching though.

Best,
Derek

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Dev - Technshare.com July 20, 2010 at 1:18 pm

Excellent Post Derek. Twitter is one of my top traffic source.
Tweetdeck and hootsuite are very useful tools. I usually use hootsuite.

Thanks for sharing this great Post. Awesome work man.

~Dev
Dev – Technshare.com´s last blog ..Analyze Your Blogging Strategy

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Derek Jensen July 20, 2010 at 11:51 pm

I appreciate it Dev! You keep up the work!

Best,
Derek

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James@Architectural Salvage July 20, 2010 at 3:27 pm

Dev thanks for sharing the Tweetdeck and Hootsuite tools. I had no idea about those tools at first but after reading your comment I went and downloaded them and they are great. Tools are the best and especially the hootsuite.

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Andrew Henderson July 21, 2010 at 10:38 pm

Great post, Derek! This post has caused me to rethink my entire Twitter approach.

Despite having created a personal account over three years ago, I rarely used Twitter. I’m trying to learn the benefits of it now but still struggle. About six months ago I started a blog and created an account for the site. It has been one of our main sources of traffic, but I am starting to worry that despite that fact, many of our followers are not true supporters (a subject you mentioned in this post and in the comments). I have to admit I am guilty of recruiting followers by following, however I do my best to use the account to communicate with followers and not simply blast our own articles. I would take a new approach going forward.

Having both personal account and a brand account, it seems an entirely different set of rules apply for each. I find having our logo as the profile image to be a challenge. Some people automatically think it is spam despite the fact that I do my best to interact with followers. What do you suggest for overcoming the Twitter brand account stigma?
Andrew Henderson´s last blog ..Cleveland Brewery Takes Shot At Dethroned King- LeBron James

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Derek Jensen July 21, 2010 at 11:07 pm

Hey Andrew,

We should connect on Twitter! I’m @byderekj

And I’m glad you have enjoyed this post and think the points you bring up in your comment are things I have also dealt with.

What I plan on doing (when launching my brand new blog) is actually have a Twitter account for that blog but not really use it. Instead I will use my personal Twitter account. But, if you wish to use a branded Twitter account like you’ve described I’d recommend to create a Twitter background and edit the profile info to say who actually is tweeting. We can talk more on twitter ;)

Best,
Derek

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Andrew Henderson July 22, 2010 at 11:39 am

Cool. Thanks. I’m now following you. @AndrewHenderson

I’m already ahead of you. We currently have a branded background (although it needs an update) @BeerSessions, and I end tweets with – tweet by @AndrewHenderson so followers know who is saying what.

If you don’t plan to use the branded account why create it? Do you think it will build a following? Interested to understand your strategy.
Andrew Henderson´s last blog ..NXTM &amp Taylor Swift

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Derek Jensen July 22, 2010 at 1:49 pm

My reasoning for having a branded Twitter account is just so people or spammers don’t get one with your name and use it against you.

You can see this actually in the post I wrote on my Tumblr.
Derek Jensen´s last blog ..I hope Mediacom does not own this Twitter account But- they

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Derek Jensen July 22, 2010 at 1:54 pm

My reasoning for having a branded Twit ter account is just so people or spammers don’t get one with your name and use it against you.

You can see this actually in the post I wrote on my Tumblr.
Derek Jensen´s last blog ..I hope Mediacom does not own this Twitter account But- they

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shaik July 22, 2010 at 1:45 am

Pretty insightful post. Never thought that it was this simple after all. I had spent a good deal of my time looking for someone to explain this subject clearly and you’re the only one that ever did that. Keep it up
shaik´s last blog ..children obesity

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Derek Jensen July 22, 2010 at 1:55 am

Shaik,

I appreciate the kind words. Hit me up on Twitter @byderekj if you’d like. We can talk more ;)

Best,
Derek
Derek Jensen´s last blog ..I hope Mediacom does not own this Twitter account But- they

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Reza Winandar July 25, 2010 at 7:20 am

Lists are more likely categories in blog, but what we do about list is just abandon it. We must create a few list so our conversation will be more effective.
Reza Winandar´s last blog ..5 Types of Comments That Attract Attention

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Derek Jensen July 25, 2010 at 9:57 am

Reza,

You’re correct. They are like allowing us to always be updated and organized on information that we would like to be broadcasted to our individual communities.

Best,
Derek

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Avinash July 31, 2010 at 2:12 pm

Twitter can be a great tool. But I was not able to use it to full after it looked more as a spam to me rather than a constructive tool. I stopped using it almost. But later on unfollowed almost everyone and now it seems it is on track.
Avinash´s last blog ..Fake Firefox-Flash Update used by Rough Antivirus

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Derek Jensen July 31, 2010 at 4:50 pm

Avinash,

Sometimes it’s always good to start fresh now that you know better ways to use the tool such as Twitter in this case.

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Murlu August 1, 2010 at 12:52 pm

Yes, Twitter can be great for traffic but the true power comes form the connections you gain.

Much like how you’d make awesome friends on forums and such, Twitter lets you find a ton of people that are very knowledgeable and want to work with you on projects – you just need to seek out these people.
Murlu´s last blog ..7 Ways Social Media Is Destroying The World

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Derek Jensen August 1, 2010 at 4:37 pm

And many times people don’t seek out these people, they just add a bunch of followers to their following count hoping they follow back. Instead, we should connect with everyone that we follow.

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seospidy@Seo Services Company August 12, 2010 at 3:37 am

Twitter is most powerful application its like magic to me. spammers use it for spamming in internet. for me twitter is like tech hub i got latest tech news, gadgets, tips tricks and guidelines i m following all internet marketing guru’s.

thanks very interesting post.
seospidy@Seo Services Company´s last blog ..Search Engine Optimization SEO

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